Privacy Policy
Albania Hair Clinic

Effective Date: [23/08/2025]
Last Updated: [23/08/2025]

At Albania Hair Clinic (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or receive services at our clinic.

1. Contact Information

  • Clinic Name: Albania Hair Clinic
  • Email: info@albaniahairclinic.com
  • Phone: +355 68 505 5556
  • Address: Rruga Sadik Petrela, Tiranë 1001, Albania

2. Information We Collect

We may collect personal information, including but not limited to:

  • Full name
  • Contact details (email, phone number)
  • Medical history and treatment details (with your consent)
  • Photos (before/after, for medical or marketing purposes, only with explicit consent)
  • Payment and billing information
  • IP address and browser data when you use our website

3. How We Use Your Information

We may use the collected data for:

  • Scheduling and managing appointments
  • Providing medical consultations and treatments
  • Processing payments and invoices
  • Responding to inquiries or customer service requests
  • Improving our services and website functionality
  • Sending marketing communications (only with your consent)

4. Legal Basis for Processing (Under GDPR)

We process your data under the following legal bases:

  • Consent (for marketing, photos, etc.)
  • Contractual necessity (for service provision)
  • Legal obligation (for medical records, tax compliance)
  • Legitimate interest (for internal analytics, fraud prevention)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Authorized medical staff and consultants
  • Payment processors
  • IT service providers (e.g., hosting, CRM)
  • Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and only for specified purposes.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy and comply with applicable laws (e.g., medical record retention requirements).

7. Your Data Protection Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing or request restriction
  • Withdraw consent at any time
  • Lodge a complaint with the local Data Protection Authority

To exercise any of these rights, contact us at info@albaniahairclinic.com.

8. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@albaniahairclinic.com
📞 +355 68 505 5556